Shipping policy
SHIPPING POLICY
Processing Time
All orders are processed within 1–3 business days after payment has been received and confirmed. Orders are not processed, shipped, or delivered on weekends or public holidays.
Shipping Time
Estimated delivery time for all orders is 5–15 business days from the date of shipment.
Please note that delivery times are estimates and may vary due to courier delays, high order volumes, weather conditions, customs processing, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method. Any free shipping promotions will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking number (where available) via email so you can track your package.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete addresses.
Delays
While we strive to deliver orders within the estimated timeframe, unexpected delays may occasionally occur. We appreciate your patience and understanding.
Lost or Damaged Packages
If your order arrives damaged or has not arrived within a reasonable time after the estimated delivery period, please contact us within 7 days so we can investigate and assist you.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: litcoofcl@gmail.com
Thank you for shopping with Lit & Co. We appreciate your support and look forward to delivering your order. ✨